It’s time to get your shit together.

Your Business Shouldn’t Rely on Sheer Willpower (Or Caffeine & Chaos)

I know exactly what it feels like when everything is piling up, and you’re just trying to keep your head above water—but life keeps throwing sucker punches.

And then, just when you think you might get a second to breathe, your business taps you on the shoulder like:

Hey, boss lady, your clients still need you.


Oh, also, bills are due.

Kids are home sick.


And if you slow down, everything might go up in flames.

So now, you're exhausted AND stressed, telling yourself,

“If I don’t keep pushing, I’m going to lose clients, and I CANNOT afford that right now.”

I See You. I Got You. Let's Fix This.

For me, telling my clients my personal life was making me drop the ball? Not an option. I

’ve been on the receiving end of “Sorry, I can’t meet deadlines because life is crazy” too many times, and I get it—but I also need my business to run like a business.

So I went full corporate hard-ass mode and became obsessed with bulletproofing my operations so well that if I got abducted on a Bumble date gone wrong, my business would keep running long after I made it to Dateline.

And Guess What? I F*cking Did It. 💥

And now, I help other service-based business owners do the same—because your business shouldn’t crumble just because life happens (and trust me, life will always happen).

Introducing the Efficiency Audit

$375

We’re going to rip apart your systems (lovingly) and fix what’s broken.


We’ll simplify, automate, and streamline so you can breathe again.


By the end, your business will run smoother—without you doing more.

This isn’t about adding more to your plate—it’s about making sure you can step back without everything falling apart.

Oh, and if swearing makes you uncomfortable? This might not be for you.

But if you’re down for a no-BS, high-impact audit that actually changes the game—let’s do this.

Book your Efficiency Audit now and let’s make your business run itself.

Let’s Put a Face to the Words

Britt Holmes

Hi, I’m Britt! Founder of Operations Collective and an operational efficiency expert with 15 years of experience in agency environments.

This was me in August 2024.

I literally could not see straight through the personal tornado I was trapped in. A move gone horribly wrong, an ADHD diagnosis, relationship breakdowns, and probably a dozen other things I’ve conveniently blocked out for survival reasons.

Can I get a PTSD? Woo! 🎉 (Just kidding. Mostly.)

And yet, in the middle of all of that, my business still needed me—because that’s what happens when you’re the CEO, marketing team, customer service, and tech support all in one.

I started my business for flexibility, and I bet you did too.
Maybe to spend more time with your kids, or maybe because corporate life chewed you up and spat you out one too many times (if you rage quit at least once, SAME—legend behaviour).

But here’s the part no one tells you: You don’t get flexibility if your business is duct-taped together with willpower and late nights.

After experiencing first-hand the overwhelm of inefficient systems and burnout, I went full corporate hard-ass mode and transformed my own agency with strategic automation, streamlined workflows, and simplified processes.

Throughout my life, I’ve embraced my unique ability to create clarity from chaos (whoops! It was actually masking my undiagnosed ADHD), and I’m obsessed with helping other business owners break free from the never-ending grind and build businesses that don’t fall apart the second they look away.

So, if you’re tired of being buried under everything, I can help.

Let’s audit your systems, clean up the chaos, and get you back to actually enjoying your business again.

How It Works

Step 1: Tell me all the Dirt

Complete a short questionnaire outlining everything that’s keeping you up at night in your business.

Step 2: We’re Talking it out

Time for us to get down and dirty. 60 minutes to win it! We are going to talk through all your chaos and in turn, I am going to share to you a ton of ways we can whip your business back in to fighting order. I cannot wait! You’re going to have some much more time to actually breathe and think and maybe even start a hobby.

Step 3: I will Boss you into Time Freedom

Let’s be real—we cover a lot, and who actually has the brain space to remember it all? Not me. That’s why, as my own worst client, I know for a fact I’d do absolutely nothing after a call without a clear action plan—so, of course, I’ve got you covered too. Because I want you to win so badly. And if you’ve made it this far? Chances are, you’re my kind of people.

$375+ HST

Sample Solutions

Optimizing Your Tech Stack

  • Is your current tech stack overly complex or costing you unnecessary money?

  • Are there redundancies or overlapping tools in your systems?

  • Are you using the best available tools or are there more efficient and cost-effective alternatives?

  • Are your project management tools working efficiently for your needs?

  • Could you delegate or outsource tasks to improve operational efficiency?

Solutions:

  • Simplifying your current tools

  • Eliminating redundancy and unnecessary costs

  • Finding more cost-effective, efficient alternatives

  • Enhancing project management tools

  • Leveraging delegation and outsourcing

Streamlining Client Experiences & Sales

  • Could your client onboarding process be quicker, simpler, and more client-friendly?

  • Are you consistently losing leads due to slow or ineffective follow-up processes?

  • Does your client communication feel scattered or unorganized?

  • Is your sales pipeline clearly defined and easy to manage?

  • Are there bottlenecks slowing down your project timelines or service delivery?

Solutions:

  • Improving client onboarding for better first impressions

  • Accelerating lead follow-up and closing gaps

  • Organizing and clarifying client communication

  • Defining a smooth, efficient sales pipeline

  • Resolving delivery and project bottlenecks

Enhancing Workflow & Team Efficiency

  • Are repetitive daily tasks currently being done manually that could easily be automated?

  • Do you have clear standard operating procedures (SOPs) documented for critical tasks?

  • Is team communication seamless, or are there frequent miscommunications causing delays?

  • Are financial processes (invoicing, payments, expense tracking) streamlined and simple?

  • Are your files, assets, and resources organized for quick access and productivity?

Solutions:

  • Automating repetitive manual tasks

  • Creating clear, actionable SOPs

  • Boosting team communication effectiveness

  • Simplifying invoicing and financial tracking

  • Organizing digital assets for improved productivity